Hardware Quality Guarantee
Users are able to use all DFL hardware tools with one year quality guarantee. Within one year, if the hardware/working console gets damaged in normal situations, users can return to us for exchanging with new hardware for free of the same level. Users bear the shipping cost of returning the damaged hardware and Dolphin Data Lab bears the shipping cost of shipping the new one.
Please note: Attempt to disassemble the product without official permission can damage it and will void your warranty. Besides users should read the User' s Guide/ Owner' s Manual and other literature supplied with the product carefully as misuse or failure to follow the instructions may render this warranty void.
Any problem is not a problem and Dolphin Data Lab is always willing to help all users with their success! Negotiation is always welcome, complaints and criticism are always going to our admin board with proper handling and proper in-time feedback is guaranteed.
Read full agreement here: http://www.dolphindatalab.com/about/license-agreement/